Refund and Cancellation Policy
Last updated: 23 October 2026
We want you to buy with confidence. This policy explains exactly when you get your money back and how to cancel. It is part of our Terms of Service. If anything here is unclear, email hacking.academy@protonmail.com and we will sort it out.
1. The 30-day money-back guarantee
Every first purchase from Hacker Blueprint is covered by a 30-day money-back guarantee. That includes:
- the first payment on a Monthly or 3-Month Academy subscription (after the free trial);
- one-time Academy plans;
- methodology notes, individual lab chains and bundles bought through Buy Me a Coffee.
If within 30 days of payment you decide it is not for you, tell us and we will refund the full amount. You do not have to give a reason, though feedback helps us improve.
The guarantee covers the first payment for each product. Subscription renewals are handled under section 3. If we see a pattern of repeated purchases and refunds of the same product, we may decline further refunds for that product.
2. Free trial
The Monthly plan starts with a free trial (the length is shown at checkout). Cancel before the trial ends and you pay nothing.
Forgot to cancel and got charged? Email us. If you did not use the Academy after the trial, we refund the charge. If you used it a little, the 30-day guarantee in section 1 still applies.
3. Cancelling a subscription
You can cancel any time. In your Whop dashboard: click Hacker Blueprint in the left sidebar, choose Manage Membership, then Leave. You keep access until the end of the period you have paid for, and you are not charged again.
Renewal payments are not automatically refundable, because you had access for the previous period and could cancel at any time. That said, if a renewal caught you by surprise and you had not used the Academy in that period, email us within a reasonable time and we will refund it. We would rather have a happy former student than an unhappy payment.
4. Downloads (notes, lab chains, bundles)
Digital downloads cannot be "returned", so we rely on trust. The 30-day guarantee applies in full. When we refund a download we ask that you delete your copies; the licence to use the files ends with the refund.
5. After 30 days
The guarantee ends after 30 days, but we are not robots. If something is genuinely wrong (a product does not work as described and we could not fix it, or you were charged in error), email us and we will look at it fairly.
6. How to request a refund
Email hacking.academy@protonmail.com or message us on Discord with:
- the email address you used at checkout;
- what you bought and roughly when;
- the platform (Whop or Buy Me a Coffee).
We reply as soon as we can. Refunds are issued through the platform you paid on, back to the original payment method where that platform supports it. Card refunds typically appear in 5 to 10 business days depending on your bank. Cryptocurrency payments are refunded in the same currency to a wallet address you provide, at the amount originally received.
Please contact us before opening a chargeback or dispute with your bank. Chargebacks take weeks and cost both of us money; an email gets you a refund faster. Opening a chargeback while a refund is already being processed may delay it.
7. Your statutory rights
If you are a consumer in the EU, EEA or UK you have a legal right to withdraw from a digital content purchase within 14 days, unless you asked for immediate delivery and acknowledged losing that right at checkout. Our 30-day guarantee is longer than the statutory period and does not depend on any acknowledgement, so it is always the better route. Nothing in this policy limits your statutory rights, including your right to a remedy if digital content is faulty or not as described.
8. Group and institutional licences
Team, business and school licences are agreed in writing and have their own refund terms set out in that agreement. Where the agreement is silent, this policy applies.